Powered by innovation, patented with personality, amplified by people, and delivered with immediate results, Mattersight enables enterprises to create exceptional conversation outcomes.
A complete suite of products that leverage the power of conversation.
Improve Customer Satisfaction
Empower and Engage Agents
Increase Sales and Retention
Generate Operational Efficiencies
“Mattersight is a trusted partner who has driven tremendous value for us in terms of cost-cutting. The rollout of Predictive Behavioral Routing has paved the path for us to do so much more, and we look forward to building on our relationship with Mattersight.”
- SVP of Credit & Customer Service of Fortune 500 Retailer
The Power of Personality
How language gives us a window into the super minds of top leadersget the report