Current News

2017 News

November 7, 2017
Mattersight Announces Third Quarter 2017 Results
Press Release

November 7, 2017
Mattersight Named a 2017 Top Austin Workplace by the Austin American-Statesman
Press Release

November 6, 2017
Mattersight to Attend Craig-Hallum Investor Conference
Press Release

October 24, 2017
Mattersight Issued Patent for Machine Learning-Based Trend Identification
Press Release

October 20, 2017
Bots don’t need personas, they just need to understand ours better

October 18, 2017
How Technology is Shaping Marketing in the Next Decade
Innovation Excellence

October 16, 2017
The Most Innovative Companies
Crain’s Chicago Business

October 12, 2017
Beyond the job description: What 6 Chicago data teams really look for in candidates
Built in Chicago

August 31, 2017
Artificial Intelligence Takes Off in the Customer Interaction Space
Unified Communications Strategies

August 18, 2017
Artificial Intelligence, Artificial Empathy

August 8, 2017
Mattersight Announces Second Quarter 2017 Results
Press Release

August 3, 2017
Mattersight Issued New Patent For Chatbot that Understands Different Personalities & Behavior
Press Release

July 20, 2017
The Real Secret to Winning Over Gen Z: Customer Experience

June 14, 2017
7 ways AI will revolutionize business travel

May 31, 2017
What’s The Future Of Contact Centers?
Future of Everything

May 30, 2017
How AI & Machine Learning is Improving the Summer Traveling Experience

May 19, 2017
How AI is Changing Your Job Hunt

May 15, 2017
Mattersight to Attend Craig- Hallum Investor Conference
Press Release

May 9, 2017
Mattersight Announces First Quarter 2017 Results
Press Release

April 20, 2017
Google Home can now distinguish between multiple voices

April 19, 2017
Match game: Why AI could bring the human touch to the call center
CIO Dive

March 31, 2017
Mattersight wants to use AI and Alexa to send you ads based on your personality

March 23, 2017
Using personality profiling to make call centers more efficient
Network World

March 1, 2017
3 Technology Trends That will Shape Marketing Over the Next Decade

February 24, 2017
Mattersight Announces Private Placement
Press Release

February 8, 2017
Mattersight Announces Fourth Quarter 2016 Results
Press Release

January 6, 2017
Call Centers May Know a Surprising Amount About You
The Wall Street Journal

January 5, 2017
Wiley Partners with Mattersight to Deliver Superior Student Experiences
Press Release

January 3, 2017
Mattersight Appoints David Mullen as New Chief Financial Officer
Press Release