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David Gustafson

David Gustafson

Chief Operating Officer

Ian Kerr

Ian Kerr

Chief Information Officer

Brian Study

Brian Study

Chief Customer Officer

Frank Suljic

Frank Suljic

Senior Vice President of Strategic Sales

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Board of Directors

Tench Coxe

Chairman of the Board, Managing Director, Sutter Hill Ventures

Tench Coxe is a managing director of the general partner of Sutter Hill Ventures, a California limited partnership, a venture capital company located in Palo Alto, California, and has held that position since 1987. Mr. Coxe is a director of NVIDIA Corporation and various private companies. He has been a director of Mattersight and the Chairman of the Board since February 2000.

Philip Dur

Managing Director, Investor Growth Capital

Philip R. Dur is a Venture Partner at Investor Growth Capital (IGC). He has been involved in venture capital and private equity since 1995 and focuses on investments in software and technology-enabled services businesses. Prior to joining IGC, where he spent 10 years as a member of the technology investment team, Mr. Dur spent four and a half years with Morgan Stanley Venture Partners, where he was responsible for sourcing and executing investments in later stage software and services companies. Prior to joining Morgan Stanley Venture Partners, he spent two years with Morgan Stanley Capital Partners, focusing on, among other sectors, investments in software, data communications, and media businesses. Mr. Dur earned an MBA from the Stanford Graduate School of Business and an AB from Princeton University. In addition to Mattersight, Mr. Dur serves as a director on the boards of Healthline Networks, Visible Technologies, and Venda. He has been a director of Mattersight since December 2011.

Henry Feinberg

Executive Chairman, Maxim Revenue Management Solutions

Henry J. Feinberg is Executive Chairman of Maxim Revenue Management Solutions (MaximRMS), the largest independent revenue management company serving multiple vertical markets. Previously, Mr. Feinberg was a Partner at Technology Crossover Ventures, a venture capital firm located in Palo Alto, California. He has been a director of Mattersight since May 2007.

John Kohler

Former President and Chief Executive Officer, Technology Solutions Company

John T. Kohler is the former President and Chief Executive Officer of Technology Solutions Company (TSC). Mr. Kohler held such office from 1995 until his retirement in February of 2000. He joined TSC as Senior Vice President in 1992, was promoted to Executive Vice President and named to the Office of the Chairman in 1993, and became President and Chief Operating Officer in 1994. Prior to joining TSC, he was a Senior Vice President and Chief Information Officer of Kimberly Clark Corporation. In addition, he was a consulting partner for Arthur Young and on the management advisory committees of the Graduate Schools of Business at both Northwestern University and Washington University. Currently he is a Director of Northern Michigan Regional Health System and Chairman of their Audit Committee. Mr. Kohler has been a director of Mattersight since May 1999.

David Mullen

Chief Financial Officer, Mattersight Corporation

David B. Mullen currently serves as Chief Financial Officer of Mattersight. He is the former Executive Vice President and Chief Financial Officer of Navteq Corporation, a leading provider of comprehensive digital map information for automotive navigation systems, mobile navigation devices, Internet-based mapping applications and government and business solutions, having held that position from December 2002 to January 2010. Navteq was acquired by Nokia Corporation in July 2008. Mr. Mullen has been a director of Mattersight since March 2009.

Michael Murray

Former President, Global Corporate and Investment Banking, Bank of America Corporation

Michael J. Murray is the retired President of Global Corporate and Investment Banking at Bank of America Corporation, a banking and financial services company. He held such office from 1998 until his retirement in July 2000. From March 1997 until the merger between Bank of America and NationsBank in 1998, Mr. Murray headed Bank of America’s Global Wholesale Bank and was responsible for its business with large corporate, international, and government clients around the world. Mr. Murray was named a Bank of America Vice Chairman and head of the United States and International Groups in September 1995. He serves as a director of Con-Way Inc. Mr. Murray has been a director of Mattersight since June 1999.

John Staley

Former Managing Partner – Lake Michigan Area, Ernst & Young LLP

John C. Staley is the former Managing Partner – Lake Michigan Area of Ernst & Young LLP, a global audit and tax firm, a position that he held from 1985 to his retirement in June 2001. Mr. Staley is presently a director of Hospira, Inc. and Rasmussen, Inc., a private company. He has been a director of Mattersight since August 2002.

Corporate Governance Documents, Policies, and Processes

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