As Mattersight’s Chief Technology Officer, Chris Danson oversees the technology strategy and development of Mattersight’s SaaS analytics solutions. Chris has more than 25 years with Mattersight and is an inventor on more than 40 patents related to behavioral analytics, analytical routing, predictive algorithms, artificial intelligence and chatbot technologies. He has led major customer experience focused technology implementations for Mattersight on a global basis and drives Mattersight’s datacenter, cloud and data protection strategies.
Prior to joining Mattersight, Chris expanded his technical and program management skills working at AT&T and Whirlpool Corporation. Chris holds a Bachelor of Science degree in Electrical Engineering with an emphasis on computer architectures and software development from The Ohio State University. Outside of Mattersight, Chris is an avid cyclist and enjoys the rolling Texas hill country of the Austin area, playing drums, safaris and exotic travel including cooking some of the cuisines he sampled along the way.