As Mattersight’s Chief Operating Officer, David is responsible for product strategy and innovation, deploying Mattersight’s solution to customers, and ensuring customers are continually delighted while realizing significant benefits. To accomplish this, he has a great team of people leading product management, product delivery, implementation services, service delivery, customer success, and behavioral and data science functions. David has been instrumental in the original conception, strategy and evolution, and go-to-market planning for Mattersight’s solutions.
David received his Bachelor’s degree in Economics, Mathematics, and Computer Science from Colby College and honed his analytical skills in the office of the CFO at ABN AMRO before joining Mattersight. Outside of his professional life, David currently resides in the Chicagoland area, is one of Chipotle’s most loyal customers, and enjoys spending time with his wife and five children.