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Powered by innovation, patented with personality, amplified by people, and delivered with immediate results, Mattersight enables enterprises to create exceptional conversation outcomes.

A complete suite of products that leverage the power of conversation.

Improve Customer Satisfaction

Empower and Engage Agents

Increase Sales and Retention

Generate Operational Efficiencies

“Mattersight is a trusted partner who has driven tremendous value for us in terms of cost-cutting. The rollout of Predictive Behavioral Routing has paved the path for us to do so much more, and we look forward to building on our relationship with Mattersight.”

- SVP of Credit & Customer Service of Fortune 500 Retailer

Progressive
Accenture
CVS
Humana
Macy's
Nordstrom
Cigna
ADP

The Power of Personality

How language gives us a window into the super minds of top leaders

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