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Formerly known as Call Center Week, CCW is the world’s largest customer contact event attracting over 2,500 attendees. This event provides attendees with the opportunity to network with fellow conference-goers and learn from several noteworthy speakers. Mattersight’s SVP of Strategic Sales, Frank Suljic, sits on the advisory board and Chris Danson, CTO, will lead an interactive discussion group on building the business case for AI and automation.

Customer Contact Week Website